System requirements

In order to use the eAssistant, JAVA must be installed on your system (JAVA 1.7 or higher). Additionally, the support of JAVA Web Start is needed.

Currently, you can use JAVA von Oracle or as a free version OpenJDK.

Use the link in the web browser to load and run the JAVA web start file. It doesn´t matter what browser you are using.

If you are prompted to save the .jnlp file, then either JAVA or the association between the .jnlp file and Java Web Start is missing. If Java is available, then run the file with javaws.exe.

We recommend to use the OpenJDK package AdoptOpenJDK. Please select the package JRE for the installation and activate all components for the installation including the component IcedTea which is needed for the JAVA Web Start.

If you have any questions, please don´t hesitate to get in contact by phone or email. We will be more than happy to assist you.